Tuesday, April 23, 2019
Requirements for the Front-Desk Services in JW Marriott Hotel Essay
Requirements for the Front-Desk Services in JW Marriott Hotel - Essay ExampleThe report intends to run across the service form procedure along with service design specification for the new technology. Service design is based on developing services for visitors, which is simple to use. It covers the activities, decisions, and responsibilities of employees. Service design is in like manner concerned with providing mensurate to the visitors and to guaranty that they obtain satisfactory experiences with the desired outcomes. In this enquiry, the service design procedure has been used in revision to develop the front-desk service of JW Marriott. Furthermore, the idea of introducing electronic puff out for better guest services has also been described in the research based on the vision that the introduction of new technology place assist in customizing the specific requirements of visitors. Thus, it will help the front-desk employees to conduct various activities effectively such a s reserving a table in proper time or delivering cleaning services as closely as managing check-ins and checkouts of guests among others in a time-efficient and error-free manner. Furthermore, the new technology is also aimed to attract guests to observe the facilities of JW Marriott. In order to make the report, the qualitative system has been followed. To be noted in this regard, the reason for using qualitative mode is to gain complex understanding about service element required for JW Marriott when integrating the electronic pad system to enhance error-free and time efficient communication system of its various departments with the front-desk service providers. Furthermore, the qualitative method can also be stated as most suitable for the report, as the tuition regarding JIT cannot be obtained well through quantitative techniques. Secondary sources soak up been used accordingly, in order to collect education through desk research. The secondary data provided rich sources of information for understanding the subject requirements and thereby, ensuring quality and validity of the research findings. Data from various organizations involved in the implementation of the JIT system has also been used for collecting information in this study. Furthermore, in order to make the report reliable, only journals, books, academic sources and other credible sources have been used. Evidently, such sources have provided valuable information about service improvement through JIT.
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